PRIVACY POLICY


This privacy policy explains how Deane Interiors or ‘we’ use any personal information we collect about you when you use this website.

 

Sections:

What information do we collect on you?

Why we need your data

How long will we keep your data?

What are your rights?

How to contact us

Cookies

How to opt out

Changes to our privacy policy

Making a Complaint

 

What information do we collect on you?

We collect information about you when you make an enquiry, request a brochure, download content or email us directly. We also collect information when you participate in competitions or contact us relating to business affairs and company data requests. Website usage information is collected using cookies.

The level of information we collect on you consists of; your full name, your email address, full address including postcode, phone numbers. We also collect data relating to your route of entry through the website. This includes; your IP address, physical location, your chosen internet browser and service provider, and your viewing device.

 

Why we need your data

We collect information on you to provide the best possible service we can offer to fulfil your specific request. For example; if you fill out a ‘Make an Enquiry’ form we use this information to contact you, discuss your project, send you samples and brochures, process your order, manage your account.

We would also email you about other products, services, and information we think may be of interest to you. We may also contact you directly to follow up on your order and the experience we have provided.

We are also careful to ensure we do not collect any of your personal information which we would not need in fulfil your order.

 

How long will we keep your data?

If Deane Interiors provide you with products or services, we are required under UK tax law to keep your basic personal data for a minimum of 6 years after which time it will be destroyed.

For marketing purposes, we will keep your personal details until you notify us that you no longer wish us to store this information. In the event that we have been unable to contact you within the first 12 weeks of your initial request, your details will be destroyed also.

 

What are your rights?

You have the right to make a request all of the information that we hold about you at any time. We have a responsibility to respond to your request within 24 hours, which will be free of charge. We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate at any time.

If you would like to receive a copy of the personal information we hold on you please contact us using the details below.at the following address.

 

How to contact us

Please contact us if you have any questions relating to our Privacy Policy and your rights.

Email: showroom@deanegroup.co.uk

Address: Deane Interiors, 1 Regent Trade Park, Barwell Lane, Fareham, PO13 0EQ

 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.

This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above website will tell you how to remove cookies from your browser.

 

How to Opt Out

We would like to send you appropriate updates and information relating to products and services we believe would be of assistance to you. When you consent to receive marketing information from us, you have the right to opt out at any time.

You have the right to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please contact us on the details provided.

 

Changes to our privacy policy

Due to EU law, we are required to keep our privacy policy under regular review. We can change the content of our Privacy Policy at any time. This privacy policy was last updated on 1st May 2018.

 

Making a Complaint

If you are not satisfied with any response you have received or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office.